Napoleon
Celebrate 50 years of excellence with the Napoleon 50th Anniversary Phantom Prestige 500 RSIB Gas Grill, a perfect blend of style and performance. This special edition grill package reflects...
AOG
The AOG 36-in "T" Series Built-In Gas Grill, 2026 Model seamlessly blends premium craftsmanship, exceptional performance, and modern design to elevate your grilling experience. Featuring Diamond...
Napoleon
Take your smoking skills to the next level with the Napoleon Apollo 18" Charcoal Water Smoker. Designed for low-and-slow cooking, this smoker is perfect for creating tender, mouthwatering...
Gozney
Take your outdoor cooking to the next level with the Gozney x Matty Matheson Limited-Edition Tread Portable Propane Gas Pizza Oven. This one-of-a-kind collaboration blends Gozney’s cutting-edge...
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We provide answers to common questions about our products/services.
Do you offer free shipping?
Yes! If the items in your order which qualify for 'Free Shipping' total $49 or more, your order ships FREE!
What is your return policy?
In the rare occurrence that a product arrives damaged, or with missing parts, please contact our Customer Service Department immediately. At times, pictures of the damaged item may be required prior to determining a resolution. You must contact us within three (3) days from the date of delivery to report damaged, missing or defective merchandise. After the three-day period, the product cannot be reported as damaged, defective, missing parts and/or returned for exchange or refund.
Do you price match?
If you discover a better deal on an identical item at an Authorized Dealer (including shipping and delivery fees), just show us the competitor's current promotion or show a printout, photo, cellphone display or app, and we'll match their price. BBQ-Authority reserves the right to refuse any offer at any time based on our discretion. Limited to reasonable quantities. Can't be combined with other discounts or applied to previous orders. We will not price match any item in violation of Brand/Manufacturer MAP policy.
Do you offer coupons/discounts?
Yes! We do our best to provide discounts when available, of course, there may be some limitations depending on product and brand. See all restrictions here.
How can I view/track/edit my order?
Click the profile icon at the top right hand side of our site and "Sign In" to your account. After signing in, you will be able to view/track/edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. Feel free to contact our Customer Service Department with any further questions.
