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Privacy Policy

The BBQ Authority (bbq-authority.com)
Effective Date: March 23, 2026


1. Introduction

The BBQ Authority (“Company,” “we,” “our,” or “us”) is committed to protecting your personal information and maintaining transparency in how we collect, use, and share it.

This Privacy Policy applies to information collected through:

  • Our website: www.bbq-authority.com
  • Customer accounts and transactions
  • Marketing communications
  • In-store interactions at our showroom

This policy is designed to comply with applicable U.S. privacy laws, including:

  • California Consumer Privacy Act (CCPA/CPRA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Texas Data Privacy and Security Act (TDPSA)

2. Data Inventory & Categories of Personal Information

We collect the following categories of personal data:

Category Description Sources Retention
Identifiers Name, email, phone, address, IP Direct, cookies Per GAAP + legal
Commercial Data Orders, purchase history Direct Per GAAP
Internet Activity Browsing behavior, device info Cookies/tools 12–26 months typical
Geolocation Approximate IP-based location Automated Short-term
Financial Data Payment data (tokenized) Authorize.net Not stored directly
Communications Emails, chat transcripts Direct Operational need
Marketing Data Engagement, preferences Klaviyo, cookies Until opt-out
Inferences Product interests Derived Rolling basis

3. Sources of Personal Data

We collect data from:

  • Direct interactions (checkout, account creation, showroom visits)
  • Automated technologies (cookies, pixels, analytics tools)
  • Service providers and partners

4. Purpose of Processing

We process personal data for the following purposes:

Purpose Legal Basis
Order fulfillment Contractual necessity
Customer support Legitimate interest
Account management Contract
Marketing & advertising Consent / opt-out rights
Analytics & improvement Legitimate interest
Fraud prevention Legal obligation
Compliance Legal obligation

5. Technologies and Tracking

We use:

  • Google Analytics 4
  • Meta Pixel
  • Google Ads
  • Klaviyo
  • OptinMonster

These tools may collect behavioral data and support cross-context behavioral advertising.


6. Sharing of Personal Data

We disclose personal data to:

  • Ecommerce platforms (BigCommerce, Volusion)
  • Payment processor (Authorize.net)
  • Advertising partners (Google, Meta)
  • Marketing platforms (Klaviyo)
  • Analytics providers
  • Customer support tools

Sale / Sharing Disclosure

We do not sell personal data for monetary consideration.

We engage in targeted advertising, which may qualify as:

  • “Sharing” under California law
  • “Targeted advertising” under other state laws

7. Cookies, Consent & Universal Opt-Out

We use cookies for:

  • Essential operations
  • Analytics
  • Advertising

We implement a consent management platform ( CookieYes) that allows:

  • Opt-in/opt-out of non-essential cookies
  • Granular preference controls

We honor universal opt-out signals, including:

  • Global Privacy Control (GPC)
Cookie Type Purpose Provider Duration
Essential Site functionality BigCommerce / Volusion Session
Analytics Traffic analysis Google Analytics Up to 26 months
Advertising Retargeting Google / Meta Varies
Marketing Email tracking Klaviyo Varies
Lead Capture Popups/forms OptinMonster Session

8. Consumer Privacy Rights (Multi-State)

Depending on your state of residence, you may have the right to:

  • Access personal data
  • Correct inaccuracies
  • Delete personal data
  • Obtain a copy (data portability)
  • Opt out of:
    • Targeted advertising
    • Sale/sharing of personal data
    • Profiling (where applicable)

California-Specific Additions

California residents also have the right to:

  • Limit use of sensitive personal information
  • Request detailed disclosure of data categories and sharing

9. Exercising Your Rights

You may submit a request via:

? privacy@bbq-authority.com
? Mail:
The BBQ Authority
1702 Ogden Ave
Lisle, IL 60532

We will:

  • Verify your identity
  • Respond within legally required timeframes
  • Provide an appeal process where required (VA, CO, CT, TX)

10. Appeals Process (Required for Multi-State Laws)

If we deny your request, you may appeal by contacting:
? privacy@bbq-authority.com

We will respond to appeals within applicable legal timeframes.


11. Data Retention

We retain personal data:

  • In accordance with Generally Accepted Accounting Principles (GAAP)
  • As required by tax, legal, and regulatory obligations
  • As necessary for business operations and dispute resolution

12. Data Security

We implement:

  • Encryption and secure transmission
  • PCI-compliant payment handling via Authorize.net
  • Access controls and monitoring
  • Vendor security vetting

13. Customer Accounts

Users may create accounts to:

  • Store personal information
  • Access order history
  • Manage preferences

Users are responsible for account security.


14. Showroom Data Collection

We may collect personal data during in-store interactions.
We do not use in-store behavioral tracking technologies.


15. Children’s Data

We do not knowingly collect personal data from children under 13.


16. Third-Party Links

We are not responsible for the privacy practices of third-party websites.


17. Updates to This Policy

We may update this policy periodically. Changes will be reflected with a revised effective date.


18. Contact Information

The BBQ Authority
1702 Ogden Ave
Lisle, IL 60532
Email: privacy@bbq-authority.com

Cookie Type Purpose Provider Duration
Essential Site functionality BigCommerce / Volusion Session
Analytics Traffic analysis Google Analytics Up to 26 months
Advertising Retargeting Google / Meta Varies
Marketing Email tracking Klaviyo Varies
Lead Capture Popups/forms OptinMonster Session